Frequently Asked Questions – Regarding PDF Files
Why am I taken to Payhip when I click on the button for a PDF pattern, Quilt Label set or other Digital Download product?
Payhip is a service I use to house my product files for all digital download items. This way – you don’t have to wait for me to see your order and send them to you by email. Payhip automatically sends them to you and keeps track of all your downloads as soon as your order is complete. Payhip also takes care of any taxes or customs that may apply to your order so that I don’t need to do that part and we all stay right with the tax authorities. I really appreciate that and hope you do too : )
I completed my order – where are my files?
Your files will be delivered to the email address you entered when you placed your order. Please be sure to check any spam or promotional folders – files can sometimes end up in one of those places unexpectedly.